Terms of Service
Last updated: [date]
1. Acceptance of Terms
[founder + counsel to fill: describe how users accept these terms — browsing, account creation, API usage, etc.]
2. Description of Services
[founder + counsel to fill: define the product offering, hosted service vs self-hosted, beta status if applicable]
3. Account Registration and Security
[founder + counsel to fill: account eligibility, responsibilities for credentials, multi-tenant isolation guarantees]
4. Payment and Billing
[founder + counsel to fill: billing cycles, overage charges, failed payment handling, proration policy]
5. Refunds and Cancellation
[founder + counsel to fill: cancellation process, prorated refunds for annual plans, data export window after cancellation]
6. Acceptable Use Policy
[founder + counsel to fill: prohibited uses — illegal data collection, spam, scraping, circumventing rate limits, etc.]
7. Intellectual Property
[founder + counsel to fill: SaaS Tracker IP ownership, customer data ownership, license grant for customer content, feedback license]
8. Data and Privacy
Your use of data collected through the service is governed by our Privacy Policy and, where applicable, our Data Processing Agreement.
9. Disclaimer of Warranties
[founder + counsel to fill: AS IS / AS AVAILABLE disclaimer, no uptime guarantee below SLA tier, limitation of implied warranties per jurisdiction]
10. Limitation of Liability
[founder + counsel to fill: aggregate liability cap, exclusion of indirect/consequential damages, carve-outs for fraud/death/personal injury]
11. Indemnification
[founder + counsel to fill: mutual indemnification scope, customer indemnity for their end-users' data, IP infringement claims]
12. Termination
[founder + counsel to fill: grounds for termination by either party, notice period, data deletion timeline post-termination, survival clauses]
13. Governing Law and Disputes
[founder + counsel to fill: governing jurisdiction (Singapore?), dispute resolution mechanism, arbitration vs litigation, class-action waiver if applicable]
14. Changes to These Terms
[founder + counsel to fill: notice period for material changes, how notice is given (email / in-app), continued use as acceptance]
15. Contact
[founder to fill: company legal name, registered address, contact email for legal notices]